Contact Us & Customer Support
Have questions regarding AsidZ AutoFlow Pro subscriptions, license activation, billing, technical integration with Claude/Cursor, or custom enterprise requirements? Our support team is here to assist you.
📧 Customer Support
Primary Support: support@asidz.com
Entity Support: komatixsolutions@gmail.com
Billing Queries: billing@asidz.com
Typical response time: Under 2 to 4 hours on business days.
🏢 Registered Office Address
Komatix Solutions
Plot No. 42, Hitec City, Madhapur,
Hyderabad, Telangana — 500081, India.
Operating hours: Monday – Saturday (9:00 AM – 7:00 PM IST)
📞 Telephone & WhatsApp Support
Direct Helpline / WhatsApp: +91 90307 50101 (Chat on WhatsApp)
Business Operations: Mon – Sat, 09:30 to 18:30 IST
National holiday queries will be processed on the next business day.
🌐 Official Social & Web Portals
Website: asidz.com
Instagram: @asidz.studios
YouTube: @theasidz
Twitter / X: @Asidz_Studios
Facebook: AsidZ Studios
LinkedIn: LinkedIn Company Page
Grievance Redressal Mechanism
In accordance with Information Technology Act 2000 and the Consumer Protection (E-Commerce) Rules 2020, the details of the designated Grievance Officer for Komatix Solutions are provided below:
Grievance Officer: Legal & Compliance Officer
Company: Komatix Solutions
Address: Hitec City, Madhapur, Hyderabad, Telangana 500081, India
Email: grievance@asidz.com (cc: komatixsolutions@gmail.com)
Any consumer grievances or service disputes received will be acknowledged within 48 hours and resolved within 30 days from receipt.